Privacy Policy
Ko-Khawan (“Ko-Khawan”, “we”, “our”, or “us”) is committed to protecting your personal data in accordance with applicable data protection laws, including the Personal Data Protection Act 2010 of Malaysia (“PDPA”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you access or use the Ko-Khawan website and mobile application (collectively, the “Platform”).
1. Information We Collect
We may collect the following information:
- Personal information such as name, identification number, email address, and contact details
- Account and membership information related to your koperasi
- Savings and return history information
- Device and usage data (such as IP address, device type, and app usage)
2. Purpose of Processing
Your personal data is collected and used for the following purposes:
- To provide access to your koperasi information and membership records
- To display savings, return history, and related information
- To communicate updates, notifications, and announcements
- To maintain and improve the functionality and security of the Platform
- To comply with legal and regulatory obligations
3. Disclosure of Personal Data
We may disclose your data to:
- Your respective koperasi for operational and service purposes
- Third-party service providers
- Regulatory authorities, where required by law
All third parties are required to handle your data in accordance with applicable data protection laws.
4. Data Security
We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, disclosure, alteration, or destruction.
5. Data Retention
Your personal data will be retained only for as long as necessary to fulfil the purposes stated in this Policy, or as required by applicable laws and regulations.
6. Your Rights
Subject to applicable laws, you have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Contact us for any privacy-related concerns
Requests can be made by contacting us using the details below.
7. Third-Party Links
The Platform may contain links to third-party websites. We are not responsible for the privacy practices of such websites.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be effective upon posting on this page.
9. Contact Information
If you have any questions regarding this Privacy Policy or how personal data is handled, please contact us at:
Email: [email protected]